Privacy Policy

Last updated: April 2026

SnapProof ("we," "our," or "us") operates the prospect research platform at panner.polsia.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and a hashed password. We do not store passwords in plain text.

Search Data: When you use our prospect search feature, we collect the search queries you submit (your ideal customer profile descriptions) to provide search results and improve our service.

Payment Information: If you purchase a subscription or per-search credit, payment processing is handled by our third-party payment processor. We do not store your full credit card number on our servers.

Usage Data: We automatically collect information about how you interact with the service, including pages visited, features used, browser type, and IP address.

Demo Search Data: If you use our free demo search without an account, we do not collect or store any personal information. Demo searches return pre-generated, cached results and do not involve any data processing.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the SnapProof service
  • Process your prospect search queries and deliver results
  • Process transactions and manage your account
  • Send you service-related communications (account confirmations, search completions, billing notices)
  • Improve our AI search algorithms and result quality
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who help us operate the service (hosting, payment processing, email delivery). These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption of sensitive data at rest and in transit (TLS/SSL), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure.

5. Data Retention

We retain your account information for as long as your account is active. Search query history is retained for up to 12 months to enable result retrieval and service improvement. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the address below.

7. Cookies and Tracking

We use minimal cookies and local storage for essential functionality: session management, authentication tokens, and anonymous visitor IDs for basic analytics. We do not use third-party advertising cookies or cross-site tracking.

8. Third-Party Services

Our service integrates with third-party AI providers to process search queries. Search queries are sent to these providers for processing and are subject to their respective privacy policies. We select providers that maintain strong data protection standards.

9. Children's Privacy

SnapProof is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Your continued use of the service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Support page.